Privacy Policy for Socialynx Media Inc.
Socialynx Media Inc. (“the Company”, “we,” “our”), a corporation registered under the laws of Canada, respects the privacy of visitors to the website, available at (“the Site”) and users of the Mindset Therapy Application (), and clients of the Company (“user, “you”, or “your”) and is committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us (“Personal Information” or “PII”), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the Site, or explicitly agreeing to this Privacy Policy, when prompted on
the Site, you are accepting and consenting to the practices described in this Privacy Policy. Your use of the Site is subject to the Terms of Service which incorporates this Privacy Policy.
EU Compliance
The Company qualifies as a Data Controller under Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the “GDPR”)). As such, we aim to comply with all legal obligations which the GDPR implies on Data Controllers.
Introduction
Purpose of Policy. The Company is committed to respecting the privacy rights of its customers, visitors, and other users of the Site. We created this Privacy Policy to give you confidence as you visit and use the Site and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Privacy Policy
What is Personal Information? Personally Identifiable Information, or PII, shall mean any information relating to an identified or identifiable natural person (“data subject”) including personal data as defined under applicable local law. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, psychological genetic, mental, economic, cultural or social identity of that natural person.
Information Collection Practices
What Basic Information Do We Collect?
We or our Service Providers may collect PII and other information when you access and use Site, and, the related services (“Services”). You are not required to provide PII when accessing the Site, however, it is required when accessing or using certain Services. Depending on the Service, the PII we collect may include:
(a) Name, initials, or white page information: including your name, initials, or email address when you create an Account or purchase a subscription;
(b) Payment card industry data such as your credit card number, billing address, etc.
(c) Communications: if you choose to communicate with or receive communications from the Company via phone, text, chat, email, or any other information provided when contacting our technical support or customer service, may be recorded or monitored.
(d) User Activity: the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. This information is used to ensure the security of the platform and other users.
(b) Payment card industry data such as your credit card number, billing address, etc.
(c) Communications: if you choose to communicate with or receive communications from the Company via phone, text, chat, email, or any other information provided when contacting our technical support or customer service, may be recorded or monitored.
(d) User Activity: the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. This information is used to ensure the security of the platform and other users.
What Additional Information Does the Company Collect?
(a) AUTOMATIC COLLECTION. Our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). No Personal Information about you is revealed in this process. The Website may also gather anonymous “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer.
(b) COOKIES. We may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your computer about your visit to the Site. Cookies help us learn which areas of our site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience on the Site may be diminished and some features may not work as they were intended
Use and Sharing of Information
How Do We Use Personally Identifiable Information?
We will use Personally Identifiable Information (“PII”) to provide the Services or to process transactions such as information requests or purchasing sessions or consultation services.
We will also process your PII to meet our legitimate interests; to maintain and improve the Services; to generate and analyze statistics about your use of the Services and to detect, prevent or respond to fraud, intellectual property infringements, violations of law, violations of the Terms, or other misuses of the Site or Services.
Except as described in this notice, we limit the use, collection, and disclosure of your PII to deliver the Service or information requested by you. We do not collect use or disclose PII that is not reasonably related to the purposes described within this notice without prior notification. Your information may be combined in an aggregate and de-identified manner in order to maintain or improve our services.
When Do We Share Personal Information?
Information Sharing, Disclosure, and Third Parties
In order to support our operations, we rely on several third-party service providers, to help us with various services such as payment processing, web audience analysis, cloud hosting, marketing, and communication, etc.
The following table indicates which third-party service providers are being used and for what purpose.
Information Sharing, Disclosure, and Third Parties
Information Sharing, Disclosure, and Third Parties
Information Sharing, Disclosure, and Third Parties
Stripe
Processing Payments
Debit/Credit Card Information,
Name, Physical Address
Email address.
Hotjar
UX Analysis
User activity
WhatsApp for business
Customer service
Name, phone number, if there are
issues with payments, then
potentially payment related
information.
AWS
Database
Name, email address
Respond.io
Customer Service
Name, email address
Active Campaign
Marketing
Name, email address
Trust Pilot
Reviews
User Name
TalentLMS
Course
Name, email address
How We Share Your Personal Data?
In order to support our operations, we rely on several third-party service providers, to help us with various services such as payment processing, web audiencSave for providing the Services, and in the manner described above the Company does not share any PII.e analysis, cloud hosting, marketing, and communication, etc.
The following table indicates which third-party service providers are being used and for what purpose.
Do not track
Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
Do We Use Personal Information to Market to You?
We will only use your personal information if permitted by law to do so or where you choose to be notified of services and products sold by the Company from time to time.
What Rights Do You Have Around Your Personal Information?
1. You have the right to withdraw your consent by contacting us at info@socialynxmedia.com. Our use of PII is integral to some or all of the Services, and by opting out it may result in the cancellation of any pending transaction or ongoing service.
2. If you would like to review, change or delete personal data we have collected from you or you have submitted or permanently deleted the same, please contact us.
3. You may be informed of (a) the source of the PII; (b) the purposes and methods of the processing (c) the logic applied to the processing if the processing is carried out with the help of electronic means; (d) of the identity of the data controller and data processors; and e) of the entities or categories of entities to whom the PII may be communicated and who may access to such PII in their capacity as data processor(s) or person(s) in charge of the processing.
How Do We Protect Personal Information?
The Company takes reasonable precautions and uses reasonable security measures to protect your information. When you submit personal information via the Site your information is protected both offline and online
For How Long Do We Retain Personal Information?
We will retain your data only for as long as is required to provide the Services, comply with our obligations in the Terms, resolve disputes, and, thereafter for no longer than is permitted by law.
